https://forreyandgalland.com collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the https://forreyandgalland.com website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the https://forreyandgalland.com website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to https://forreyandgalland.com, when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information.
1. USE AND DISCLOSURE OF INFORMATION. Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your Delivery information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.
2. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties COOKIES. Cookies are small bits of data cached in a user’s browser. https://forreyandgalland.com utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered. https://forreyandgalland.com may use non-personal “aggregated data” to enhance the operation of our website, or analyze interest in the areas of our website. Additionally, if you provide https://forreyandgalland.com with content for publishing or feedback, we may publish your user name or other identifying data with your permission. https://forreyandgalland.com may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. https://forreyandgalland.com may also provide such personally identifiable information in response to a law enforcement agencies request or as otherwise required by law. Your personally identifiable information may be provided to a party if https://forreyandgalland.com files for bankruptcy, or there is a transfer of the assets or ownership of https://forreyandgalland.com in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.
3. https://forreyandgalland.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://forreyandgalland.com cannot guarantee the security of any information that is disclosed online.
4. OTHER WEBSITES. https://forreyandgalland.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect. MINORS. https://forreyandgalland.com does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the https://forreyandgalland.com website or services, and https://forreyandgalland.com requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, https://forreyandgalland.com does not knowingly distribute personal information regarding minors under the age of 18. CORRECTIONS AND UPDATES. If you wish to modify or update any information https://forreyandgalland.com has received, please contact email@example.com.
“IKA Trading LLC” maintains the https://forreyandgalland.com Website (“Site”).
1. PAYMENT CONFIRMATION Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
2. DELIVERY/SHIPPING POLICY Process of shipping: All our orders are processed within one working day. Shipping will be done by our own delivery process. Please note there no delivery on Friday. Places we ship: We currently deliver our products to UAE only. Duration for the shipment: A- For Standard Boxes and Accessories For Dubai, Sharjah ,Ajman ,Ras Al khaymah and Um Ul Quwain , Abu Dhabi – Orders placed before 5.00 pm (UTC +4) will be delivered the next business day. – Orders placed after 5.00pm ( UTC+4) will be delivered maximum in 2 business days For Alain, Fujairah: – Orders will be delivered maximum in 2 business day. B- For Trays and special arrangements : Order will be delivered maximum in 2 business day Delivery charges: Dubai, Sharjah and Ajman – Free delivery for order above AED 150 Abu Dhabi,Ras Al Khaimah and Um Al Quwain – AED 50 and Free for order above AED 800 Al Ain & Fujairah – AED 100 and Free for order above AED800
3. CANCELLATION POLICY Customer can cancel their orderwithin 2 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for a minimum of30days for the refund transfer to be completed.
4. RETURN AND REFUND POLICY A- For Food items : Unfortunately for food-related products, we are unable to accept any returns unless: – The wrong products was delivered – The products has been damaged during the delivery B- For Non-Food items : For non-food related products, we accept returns within 4 days of receipt, only: – If their delivery packaging has not been opened – The products are damaged or wrong Please notify us immediately at info @forreygalland.com and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment. We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable. Refunds will be done only through the Original Mode of Payment with a minimum of 30 days for the transfer to be completed.